Shipping and returns
Shipping
- Standard shipping (Canada & USA)
- International shipping (outside Canada & USA)
Shipping fees are paid at checkout and shipping time is confirmed by carrier after package is shipped
Return
To return items you will have to print your order details or attach the information below to the package:
- Order number
- Item number
- Reason for return
The return should be made 30 days within the order shipping. The Item returned should be unused, unwashed, unworn and with the tag.
Returns requests cannot be processed for orders paid with PayPal or gift cards.
Essential oils cannot be returned.
Final sale items cannot be returned.
Please email us at infoshop.sahari@gmail.com for more guidance on the return process.
The refund will be made via the same payment method that was used for your initial purchase and a confirmation will be sent. The credit should be applied to your account within 14 days.
Exchange
To exchange items you will have to print your order details or attach the information below to the package:
- order number
- Item number
- New Item number, color, size and price
The exchange should be made 30 days within the order shipping. The Item exchanged should be unwashed, unworn and with the hang tag.
Exchange requests cannot be processed for orders paid with PayPal, cash, or gift cards.
Final sale items can not be exchanged.
Please email us infoshop.sahari@gmail.com for more guidance on the exchange process.
Legal
If you suspect fraudulent activity on your account regarding a purchase/return, do not provide any additional information. Contact Our Customer Service at infoshop.sahari@gmail.com.